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Lessons Learned for Project: Q12045

QuoteNo

JobNumber

Customer

SalesPerson

SalesLocationName

EngineerName

ECNQty

StoppageQty

EstFinalMargin

Review Completed By

ActualEngHrs

EngHrsDiff

ActualShopHrs

ShopHrsDiff

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	Id	EngId	Problem Description	LLCode	AddlHrs	AddlDollars	Lesson	Corrective Action	Approved
Edit \| Details	6	346	quoted only 24 hrs for 3d drawing	1	16		3d drawings should be at least 40 hrs in the future
Edit \| Details	7	346	was quoted as a duplicate, but there were a lot hours required to read specs	1	100			all future duplicate orders on lube oil, should be quoted with a clause saying assuming all specs are the same as previous quote. Stephen to investigate with legal a satisfactory clause for Westland.
Edit \| Details	8	346	fab drawings not included in quote (baseplate & reservoir)	3	10		quote team needs to be more careful and make sure to quote all items requested.
Edit \| Details	9	346	customer was upset because the engineer sent a bluntly worded email	1			any communications from this point on lube oil should go through the salesman and not the engineer	do one point lesson with the lube oil team